REFUND POLICY
Thank you for your interest with our services. We invite you to read this Refund Policy prior to making a purchase from our website, so you are familiar with our policy on refunds and your legal right and remedies. This Refund Policy explains the guidelines and process for request to refund.
- Refund Types
We will process your refund request based on the following refund types:
a. Refund from canceled order due to circumstances out of your control (determined on a case-by-case basis by us)
b. Refund due to wrong payment (e.g. extra payment)
- Other Terms
– Refund request must be submitted via credit card or debit card.
3.You must present the original receipt or invoice upon making the refund request.
– We will contact you within 60 days after receipt of the email to advise you on the further procedure in respect of the refund request.
– The approval of your request for refund will be made by Choice Baby Sdn. Bhd. in its sole discretion. You acknowledge and agree that Choice Baby’s decision decision is final, conclusive and binding, and covenants and agrees that it will not bring suit or otherwise assert any claim against Choice Baby Sdn.Bhd. or its affiliates in relation to such decision.
– For any refund request approved by us, we will notify you by email (“Email Notification”). If refund request is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
– We will only refund the amount that you have paid which does not include the amount of voucher/rebate/discount that you used during transaction. The voucher/rebate/discount can no longer be available for repurchase/other transaction.
– We reserve the right to amend this Refund Policy without notice.
